TERMS AND CONDITIONS OF THE ONLINE STORE


I. Definitions

Terms used in the Regulations mean:
Client - a natural person, a legal person or an organizational unit that is not a legal person, the special provisions of which grant legal capacity, which makes orders within the Shop;

Polish Civil Code - the Act of April 23, 1964 (Journal of Laws No. 16, item 93, as amended);

Regulations - these Regulations for the provision of electronic services as part of the Hot Heels Shop store;

Online Store (Store) - an Internet service available at http://giaro.com.pl, through which the Customer may, in particular, place Orders;

Goods - products presented in the Online Store;

Sales contract - a contract for the sale of Goods within the meaning of the Civil Code, concluded between the Hot Heels Shop and the Customer, concluded using the Store's website;

Consumer Rights Act - Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827);

The Act on the provision of electronic services - the Act of 18 July 2002 on the provision of electronic services (Journal of Laws No. 144, item 1204, as amended);

Order - Customer's declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.

II. General provisions

  1. These Regulations define the rules for using the online store available at giaro.com.pl.
  2. These Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.
  3. Online store The Hot Heels Shop, operating at www.giaro.com.pl, is run by the Wesprom company,
    Promienna 17, 05-077 Warsaw Wesoła, NIP: 5241499794, REGON: 366406483.
  4. Registered in the Central Register and Information on Economic Activity (CEIDG), kept by the Minister competent for economy.
  5. These Regulations specify in particular:
    • rules for registering and using an account as part of an online store;
    • terms and conditions for submitting orders via the online store;
    • principles of concluding Sales Agreements with the use of services provided as part of the Online Store.
  6. Using the online store is possible provided that the IT system used by the customer meets the following minimum technical requirements: Internet browser version 7.0 or newer with enabled applets Java and Flash, Mozilla Firefox version 13.0 or later with support enabled Java and Flash applets, minimum screen resolution of 1024 x 768 pixels.
  7. In order to use the online store, the customer should get access to a computer station or terminal device with access to the Internet.
  8. In accordance with the applicable law, the Hot Heels Shop store reserves the right to limit the provision of services via the Online Store to persons who have reached the age of 18 years. In this case, potential customers will be notified of the above.
  9. Customers can access these Regulations at any time via the link found on the home page of www.giaro.com.pl and download it and print it out. "

III. Rules of using the Online Shop

  1. The condition to start using the Online Shop is registration.

    Registration takes place by completing and accepting the registration form, available on one of the pages of the Shop.

    The condition for registration is to agree to the content of the Regulations and provide personal data marked as mandatory.

    The Hot Heels Shop may deprive the Customer of the right to use the Online Shop, as well as may restrict his access to some or all of the resources of the Online Shop, with immediate effect, in the event of a breach of the Regulations by the Customer, and in particular when the Customer:

    • provided false, inaccurate or outdated data, misleading or violating the rights of third parties during registration in the Online Shop,
    • has committed an infringement of the personal rights of third parties, in particular the personal rights of other customers of the online store, through the online store,
    • commit any other behaviour that is deemed by the Hot Heels Shop to be in breach of applicable laws or general rules on the use of the Internet or to damage the reputation of the Hot Heels Shop.
  2. A person who has been denied the right to use the online store may not re-register without the prior consent of the Hot Heels Shop.
    The Online Shop shall take technical and organizational measures appropriate to the degree of risk to the security of the services provided, in particular measures to prevent the acquisition and modification by unauthorized persons of personal data transmitted on the Internet.

  3. The Customer is obliged in particular to:

    • use the Online Store in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Rules and Regulations, as well as the general principles of using the Internet.
    • Not to provide and do not transmit content prohibited by law, such as content that promotes violence, defames or violates personal rights and other rights of third parties,
    • use the Online Shop in a manner that does not interfere with its operation, in particular by using specific software or devices,
    • not to take actions such as sending or posting unsolicited commercial information (spam) within the Online Shop,
    • to use the Online Shop in a way that is not inconvenient for other customers and for the Hot Heels Shop,
    • to use any and all content included in the Online Shop only for your own personal use,

IV. Procedure for the conclusion of the Sales Agreement

  1. In order to conclude a Contract of Sale through the Online Store, you must enter the website giaro.com.pl and make a selection of Goods by taking further technical steps based on the messages displayed to the Customer and information available on the site.
  2. The selection of the Goods ordered by the Customer is made by adding them to the basket.
  3. In the course of placing an Order - until the moment of pressing the button confirming placing an Order - the Client has the possibility to modify the entered data and selected Goods. For this purpose, the messages displayed to the Customer and information available on the website shall be used.
  4. After the Customer using the Online Store has provided all necessary data, a summary of the Order placed shall be displayed. The summary of the Order placed will contain, among other things, a description of the selected goods or services, total price and all other costs.
  5. In order to send the Order it is necessary to accept the content of the Terms and Conditions, provide personal data marked as mandatory and press the button to confirm the Order.
  6. Information about the Goods given on the Store's website constitute an offer, within the meaning of Article 66 of the Civil Code. Sending an Order by the Customer constitutes a declaration of intent to conclude a Sales Agreement with Hot Heels Shop, in accordance with the content of the Regulations.
    The agreement shall be deemed concluded when the Customer's Order is received by the Online Store's IT system, provided that the Order complies with the Regulations.
    After concluding the agreement, the Customer receives an e-mail containing confirmation of all important elements of the Order
  7. The sales agreement is concluded in the Polish language, with the content in accordance with the Regulations.
  8. The Customer may access these Terms and Conditions at any time via a link located on the main page of the giaro.com.pl website and download and print it.

    The data of the order and the General Terms and Conditions (Terms and Conditions of Sale) are recorded, secured and made available via e-mail. You can see previous orders within your account, after logging in.

V. Delivery

  1. Delivery of the Goods is limited to Europe, Asia, North America, North America, South America, Australia and takes place at the address indicated by the Customer when placing an Order.
  2. Delivery of the ordered Goods is made through:
    • Posta Office Services
    • Courier companies DPD or DHL Express

    It is not possible to order goods personally in our shop.

    The delivery costs are Information on the website: https://giaro.com.pl/pl/content/7-koszt-wysylki. In addition, delivery costs will be indicated when placing an Order.

  3. Delivery time is Poland 2-3 days, Europe 5-6 days and is counted from the date of sending the Order by the Customer.
  4. Damage to the Merchandise occurred during delivery.
    In the case of consumer purchase at a distance our Store always bears the risk of accidental damage or loss of goods in transit. If the goods are delivered with obvious damage, which occurred during transport, we kindly ask you to report such a defect as soon as possible to the supplier and contact us. A delay in reporting such a complaint or making contact does not have any consequences for your statutory claims and their settlement, in particular for your rights under the statutory warranty for defects (point VIII of the Regulations). Faster reporting of noticed damages, which occurred during transport, helps us to assert our own claims against the carrier or transport insurer

VI. Prices and payment methods

  1. Delivery of the Goods is limited to Europe, Asia, North America, North America, South America, Australia and takes place at the address indicated by the Customer when placing an Order.
  2. Delivery of the ordered Goods is made through:

    - Postal Office Services

    - Courier companies DPD and DHL Express

    It is not possible to collect the goods ordered personally in our shop.

    The delivery costs are Information on the website: https://giaro.com.pl/pl/content/7-koszt-wysylki. In addition, delivery costs will be indicated when placing the Order.

  3. Delivery time is Poland 2-3 days, Europe 5-6 days and is counted from the date of sending the Order by the Customer.
  4. Damage to the Merchandise occurred during delivery.

    In the case of consumer purchase at a distance our Store always bears the risk of accidental damage or loss of goods in transit. If the goods are delivered with obvious damage, which occurred during transport, we kindly ask you to report such a defect as soon as possible to the supplier and contact us. A delay in reporting such a complaint or making contact does not have any consequences for your statutory claims and their settlement, in particular for your rights under the statutory warranty for defects (point VIII of the Regulations). Faster reporting of noticed damages, which occurred during transport, helps us to assert our own claims against the carrier or transport insurer.

VII. The right to withdraw from the contract (only Poland and EU orders)

Being a Consumer, you have the right to withdraw from the contract within 14 days without giving any reason. In the case of a contract obliging to transfer the ownership of an item, the deadline to withdraw from the contract expires after 14 days from the date on which you took possession of the goods or in which the third party indicated by you other than the carrier came into possession of the goods.

In order to exercise your right to withdraw from the contract, you must inform us of your decision to withdraw from the contract by way of an unambiguous statement. You can send the statement via email to: sklep@giaro.com.pl

To comply with the deadline for withdrawal from the contract, all you need to do is send us information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.

In the event of withdrawal from the contract, we will refund to you all payments received from you, including the cost of delivering the item, with the exception of additional costs resulting from the delivery method chosen by you other than the cheapest usual delivery method offered by us.

The refund will be made no later than within 14 days from the day on which we were informed about your decision to exercise the right to withdraw from the contract. The refund will be made using the same payment methods that you used in the original transaction, unless you have explicitly agreed to a different method of return. You can inform us about this, for example by exercising the right to withdraw from the contract or by contacting us via e-mail to the following address: sklep@giaro.com.pl

Please send or return the item to us immediately. Please attach proof of purchase to your shipment. The deadline is met if you send back the item within 14 days to the address provided.

Pay attention to proper protection of the goods against damage in the shipment. You will have to bear the direct cost of returning the items. Please do not send "COD" shipments and parcels at the expense of the recipient, these parcels will not be picked up.

Refused shoes can not be used and can not have signs of use or any damage, otherwise you are responsible for reducing the value of things resulting from using it in a different way than was necessary to establish the nature, characteristics and functioning of things.

The refund is made within 14 days from the date of receipt of the shipment with the returned goods.

MODEL WITHDRAWAL FROM THE CONTRACT

(this form should be completed and returned only if you wish to withdraw from the contract)

- Addressee Wesprom Marcin Broniszewski, Promienna 17, 05-077 Warsaw Wesoła, sklep@giaro.com.pl, Phone: +48692440154

- I / We (*) hereby inform / inform (*) about my / our withdrawal from the contract of sale of the following items (*) contract of delivery of the following items (*) contract for a specific work involving the performance of the following items (*) / for the provision of the following service (*)

- Date of conclusion of the contract (*) / receipt (*)

- Name of consumer (s)

- Address of consumer (s)

- Signature of the consumer (s) (only if the form is sent on paper)

- Date

(*) Delete as applicable.

VIII. Reklamacje dotyczące towarów

1. Sklep Giaro High Heels jako sprzedawca odpowiada wobec Klienta będącego konsumentem w rozumieniu art. 22[1] Kodeksu Cywilnego, z tytułu rękojmi za wady w zakresie określonym w Kodeksie Cywilnym, w szczególności w art. 556 oraz art. 556[1]-556[3] Kodeksu Cywilnego.

2. Reklamacje, wynikające z naruszenia praw Klienta gwarantowanych prawnie, lub na podstawie niniejszego Regulaminu, należy kierować na adres: Firma Wesprom Marcin Broniszewski, Promienna 17, 05-077 Warszawa Wesoła, sklep@giaro.com.pl , Telefon: +48692440154. Sklep Giaro High Heels zobowiązuje się do rozpatrzenia każdej reklamacji w terminie do 14 dni, a gdyby to nie było możliwe, do poinformowania w tym okresie Klienta, kiedy reklamacja zostanie rozpatrzona.

Sklep Hot Heels Shop nie jest producentem Towarów, jednak wszystkie Towary dostępne w Sklepie objęte są gwarancją Sklepu Hot Heels Shop jako sprzedawcy. Sklep ponosi odpowiedzialność z tytułu gwarancji sprzedanego Towaru przez okres 12 miesięcy od daty zakupu. Gwarancja obejmuje wyłącznie wady konstrukcyjne i materiałowe powstałe z przyczyn tkwiących w sprzedanym towarze. Gwarancja nie obejmuje uszkodzeń mechanicznych, uszkodzeń powstałych w wyniku zużycia towaru, bądź z uszkodzeń wynikłych z niewłaściwego użytkowania towaru w tym z braku jego należytej konserwacji.

Gwarancja obowiązuje jedynie na terytorium Polski.

IX. Reklamacje w zakresie świadczenia usług drogą elektroniczną

1. Sklep Giaro High Heels podejmuje działania w celu zapewnienia w pełni poprawnego działania Sklepu, w takim zakresie, jaki wynika z aktualnej wiedzy technicznej i zobowiązuje się usunąć w rozsądnym terminie wszelkie nieprawidłowości zgłoszone przez Klientów.

2. Klient zobowiązany jest niezwłocznie powiadomić Sklep Giaro High Heels o wszelkich nieprawidłowościach lub przerwach w funkcjonowaniu serwisu Sklepu Internetowego.

3. Nieprawidłowości związane z funkcjonowaniem Sklepu Klient może zgłaszać pisemnie na adres: Firma Wesprom Marcin Broniszewski, Promienna 17, 05-077 Warszawa Wesoła, sklep@giaro.com.pl , Telefon: +48692440154 lub przy użyciu formularza kontaktowego

4. W reklamacji Klient powinien podać swoje imię i nazwisko, adres do korespondencji, rodzaj i datę wystąpienia nieprawidłowości związanej z funkcjonowaniem Sklepu.

5. Sklep Giaro High Heels zobowiązuje się do rozpatrzenia każdej reklamacji w terminie do 14 dni, a gdyby to nie było możliwe, do poinformowania w tym okresie Klienta, kiedy reklamacja zostanie rozpatrzona.

6. Konsument może skorzystać z pozasądowych sposobów rozpatrywania reklamacji i dochodzenia roszczeń. Chcąc skorzystać z możliwości polubownego rozwiązywania sporów dotyczących zakupów internetowych, Konsument może złożyć swoją skargę np. za pośrednictwem unijnej platformy internetowej ODR, dostępnej pod adresem: http://ec.europa.eu/consumers/odr/

X. Postanowienia końcowe

1. Rozstrzyganie ewentualnych sporów powstałych pomiędzy Sklepem Giaro High Heels a Klientem, który jest konsumentem w rozumieniu art. 22[1] Kodeksu Cywilnego, zostaje poddane sądom właściwym zgodnie z postanowieniami właściwych przepisów Kodeksu postępowania cywilnego.

2. Rozstrzyganie ewentualnych sporów powstałych pomiędzy Sklepem Giaro High Heels a Klientem, który nie jest konsumentem w rozumieniu art. 22[1] Kodeksu Cywilnego Kodeksu Cywilnego, zostaje poddane sądowi właściwemu ze względu na siedzibę Sklepu Giaro High Heels.

3. W sprawach nieuregulowanych w niniejszym Regulaminie mają zastosowanie przepisy Kodeksu cywilnego, przepisy Ustawy o świadczeniu usług drogą elektroniczną oraz inne właściwe przepisy prawa polskiego.